How Can We Help?

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We’d love to hear from you! Whether you have a question, need help with an order, or just want to share feedback, we’re here to assist you.

write to us

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Contact Us!

At FlowerNY.com, we’re committed to making every interaction as beautiful as our blooms. Thank you for choosing us—we look forward to helping you! 🌷

Email Us

info@flowerny.com
contact@flowerny.com

address

FlowerNY Headquarters
123 Bloom Street, New York, NY 10001

Call Us

+1 (323)-456-9123

we’re open

Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday: 10:00 AM – 4:00 PM (EST)

faq

returns & exchanges

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Yes, we provide same-day flower delivery throughout Manhattan, Brooklyn, Queens, the Bronx, and Staten Island. Place your order early to ensure availability.

Absolutely! We offer custom designs using peonies, orchids, roses, and more. Just let us know your preferences when you place the order.

Once your order is processed, you’ll receive a confirmation email with a tracking link. You can use this link to monitor your delivery in real time. If you need further assistance, feel free to contact us at support@flowerny.com

If the recipient is unavailable, our delivery partner will either leave the flowers with a neighbor or at a secure location (if accessible). In some cases, they may attempt a redelivery. We’ll notify you via email with any updates.

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